ACCURATE
INFORMATION: In order for us to
process your order, we must comply with
vital records regulations. In the event
that the information you provide to us,
does not exactly match the information
on the record, there may be a delay.
We charge a fee for each
LOCATION
that we search. A search request
that comes back as "no record
found" will not be credited back
UNLESS
it is clearly our mistake that the wrong
location was searched.
Please provide us with correct and
complete information.
TURNAROUND TIME:
In the event that additional documentation
is needed to place your order, for example
a driver's license or signed release or
notarized signature or documentation
showing legal authority or proof of
relationship, we cannot process your order
until we have receive this information.
(Not all of these are needed for every
order and the document needed for each
order is displayed when you place the
order.) Our turnaround times are based
on the date that the order is processed,
not the date that you enter your request
into our system. Please send the
necessary documents at the same time you
enter your information to avoid delays.
RUSH ORDERS: We are able
to fulfill rush orders using an express carrier
such as FedEx,
but rush orders can ONLY be delivered to a
street address, not to a PO Box or military
address. Please see the online
order form for any special restrictions that may
exist for the state or county that you are
interested. All our searches are completely
confidential. The information that you give us
is held in a secure system and is not available
to any other third-party. Your use of this site
will not be revealed to any other third party
without your express permission. We do not use,
sell or distribute any of the information that
we collect from you in the course of our
investigations.
*The
U.S. has twelve unincorporated
territories, also known as possessions,
and two commonwealths. We can obtain
birth records from only a few of these
territories. The major
possessions are American Samoa, Guam,
and the U.S. Virgin Islands. All of
these have a non-voting representative
in the U.S. Congress. The major
commonwealths are Puerto Rico and the
Northern Marianas. Commonwealths have
their own constitutions and greater
autonomy than possessions, and Guam is
currently in the process of moving from
the status of unincorporated territory
to commonwealth. The residents of all of
these places are full U.S. citizens,
with the exception of those on American
Samoa who are U.S. nationals, but not
citizens. (U.S.
Commonwealths/Territories: American Samoa,
Baker Island, Howland Island, Guam,
Jarvis Island, Kingman Reef, Midway
Islands, Navassa Island, Northern
Mariana Islands, Palau, Palmyra Atoll,
Puerto Rico, U.S. Virgin Islands (St.
Croix, St. John and St. Thomas), and
Wake Island).
**
We can only access records from some
counties in the states of Indiana and
North Carolina. Press on an order and
select the county that you require. If the
county appears in the list then we are
able to access birth certificates for that
county. If your county does not appear
then please click on the relevant state
page from the list above for further
information.
For
further information about the services offered
by BirthCertificatesUSA
contact
by
email or call
1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-888-455-4771 (or 303-455-4771 if outside of the US). Our hours of business are from 7 a.m.
to 8 p.m.,
Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206.
For
technical problems, contact Webmaster,
.
Fraudulent or Contested Credit Card Charges
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that once your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, nor change or expedite the order. For
unsubstantiated, contested, or fraudulent credit
card charges, there will be an additional $25.00
MINIMUM processing charge PLUS collection and legal fees, IF incurred. By placing an order
with us you hereby agree to these terms. |